UMCOR / News Room / News & Features / Archives 2009 / 0604 - UMCOR Selected to Lead Case Management Training

UMCOR Selected to Lead Case Management Training

June 4, 2009—New York, NY   The United Methodist Committee on Relief (UMCOR) will train as many as 600 case managers to work with families in Texas whose lives were uprooted as a result of Hurricane Ike in September 2008. The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) awarded a grant to the Texas Health and Human Services Commission who has contracted with three non-profit organizations to deliver case management services to the 30,000 people who still have unmet needs following the devastation of Hurricane Ike.

One of the contracted organizations, Lutheran Social Services Disaster Response, (LSSDR) reached out to UMCOR as the “experts” in training for disaster case management. According to Cathy Earl, UMCOR executive in domestic disaster response, Lutheran Disaster Response was a partner in the national case management consortium, Katrina Aid Today, led by UMCOR.

Earl explains, “LSSDR will base its Disaster Case Management approach on the UMCOR/Katrina Aid Today model, incorporating best practices, and building on lessons learned.” She continues, “We are looking forward to again partnering with LSSDR in support of their Hurricane Ike disaster recovery work in Texas.”

UMCOR is providing the services of two staff and three consultants who will lead 25 Basic Disaster Case Management classes over a period of six to eight weeks. Supervisors will receive an advanced training that will be jointly led by LSSDR and UMCOR. UMCOR will continue to consult with LSSDR as needed following the initial training.

UMCOR’s Response to Hurricane Ike

The recovery effort following Hurricane Ike is the largest in Texas state history. Tom Hazelwood who leads UMCOR’s domestic disaster unit was in contact with the Texas and Southwest Texas Annual Conferences to provide pre-storm support and arrived in East Texas days after Ike made landfall to coordinate recovery efforts.

United Methodist Volunteers in Mission and UMCOR coordinated specially-trained early response teams who have been providing a ministry of presence while working with survivors to clean up and rebuild. More than 87 teams responded to the disaster in Houston/Galveston.

Following the emergency response to Ike, the focus shifted to long term recovery from the third costliest hurricane in US history. UMCOR, in cooperation with its partners, is actively involved in the recovery process.

“We are thankful to have the opportunity to work in partnership with LSSDR,” Hazelwood said. “This is another way for us to strengthen and extend the work we are doing to empower survivors of Hurricane Ike to rebuild their lives.”


LSSDR is an affiliated program of Lutheran Social Services of the South, a multi-faceted social service agency that serves more than 35,000 people annually throughout Texas and Louisiana. Programs include disaster response, foster care, international and domestic adoption, unplanned pregnancy services, post-adoption services, independent and assisted living, skilled nursing care and rehabilitation services, adult day care, geriatric care management and emergency assistance. LSSDR provides services without regard to religion, gender, ethnicity or race.


UMCOR is the not-for-profit global humanitarian aid organization of the United Methodist Church. UMCOR is working in more than 80 countries worldwide, including the United States. Our mission, grounded in the teachings of Jesus, is to alleviate human suffering-whether caused by war, conflict or natural disaster, with open hearts and minds to all people.

UMCOR responds to natural or civil disasters that are interruptions of such magnitude that they overwhelm a community's ability to recover on its own.


This Document was prepared under a grant from the U.S. Department of Homeland Security's Federal Emergency Management Agency.  Points of view or opinion expressed in this document are those of the authors and do not necessarily represent the official position or policies of the U.S. Department of Homeland Security.